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THE MET Store Reviews

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Overall Rating

5.0
6 Reviews
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About THE MET Store

Store.metmuseum.org, also known as The Met Store, offers a variety of products, publications, and gifts inspired by The Met collection, the Museum's unparalleled program of exhibitions, and 5,000 years of art from around the world. The store is available online and at both of the Museum's iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. The products range from jewelry, sculpture, prints, photographs, holiday cards, and more. New collections and exhibition-related products are launched each season. The store also engages with contemporary designers to source specialty products showcasing both traditional and cutting-edge techniques. Publications, including exhibition catalogues, collection catalogues, and guides, are also a significant part of their offerings. The Met is one of the leading museum publishers in the world, and its award-winning books consistently lead the industry in scholarship, quality of production, and elegance of design. Every purchase supports The Met's collection, study, conservation, and presentation of 5,000 years of art.

THE MET Store Pros & Cons

Pros:

  • Variety of Products: The Met Store offers a wide range of products inspired by the Metropolitan Museum of Art's collection, including jewelry, sculpture, prints, photographs, and holiday cards.
  • Membership Benefits: Members receive discounts at The Met Store and free admission to the museum, making it a great option for art enthusiasts.
  • Scholarly Publications: The Met is one of the leading museum publishers, offering high-quality, award-winning books on art and exhibitions.
  • Supports the Museum: Every purchase supports the museum's collection, study, conservation, and presentation of art.
  • Convenient Payment Options: The store accepts multiple payment methods, including Visa, Mastercard, American Express, Diners Club, Discover, and JCB.

Cons:

  • Limited Customer Service Hours: Customer service is available only from Monday to Friday, 9 am to 5 pm ET, except public holidays.
  • No Phone Orders: Due to a technology upgrade, orders cannot be placed by phone at this time.
  • Return Policy Limitations: Memberships, donations, eGift Certificates, and Gift Cards are nonrefundable. Clearance merchandise is also final sale and cannot be returned or exchanged.
  • Shipping and Handling Charges: These charges are not refundable.

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THE MET Store Customer Reviews (6)

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John Schleicher
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Feb 11, 2023
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Feb 11, 2023
Jasmine Allen
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Feb 10, 2023
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Feb 9, 2023
Michael Bunn
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Feb 8, 2023
Tom Mehler
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Feb 7, 2023

THE MET Store Customer’s Q&A

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THE MET Store Features and Benefits

Key Features and Benefits of store.metmuseum.org:

  1. Free Shipping: Free standard shipping on orders over $100.
  2. Art Reproductions: Offers a wide range of art reproductions and art-inspired items, including home accessories and gifts for art lovers.
  3. Interactive Product Pages: Each product page features a full description, an enlarged view, and a selection of related products.
  4. Special Sections:
    • Browse the Met Store: Allows visitors to see the Museum's offerings by category (e.g., Books, Sculpture, Jewelry).
    • Featured Items: Highlights special products and promotions.
    • Special Values: Offers discounts and deals.
    • Products From Our Exhibitions: Relates to the Metropolitan's curatorial areas and special exhibitions on view.
  5. Gift Guide: Provides recommendations based on price ranges for various holidays and special occasions.
  6. Customer Service: Easy-to-follow customer service and contact information are provided.
  7. Membership Discounts: Members receive additional discounts beyond the year-round 10% discount on all products.

These features and benefits make the Met Store an attractive destination for art enthusiasts and collectors.

THE MET Store Pricing

The pricing at store.metmuseum.org varies depending on the items. Here are some key points:

  • Membership Benefits: Members receive 30% off on purchases over $125. Additionally, they can use the code EARLY24 to save 25% on online purchases of $125 or more.
  • General Pricing: Specific pricing details for individual items are not provided in the search results. However, it is mentioned that there are 90-day returns for all purchases.

For precise pricing information, you would need to visit the store directly or check the specific product pages.

About Store.metmuseum.org Payment Method?

The Metropolitan Museum of Art Store accepts several forms of payment for online orders. These include Visa, Mastercard, American Express, Diners Club, Discover, and JCB. Additionally, online store credit in your account can be used as a method of payment. However, as of January 1, 2024, payment by check is no longer accepted. It's important to note that due to a technology upgrade, orders cannot be placed by phone at this time. All orders should be placed on the website at store.metmuseum.org. If assistance is needed with placing an order on the website, customer service can be reached Monday to Friday, 9 am to 5 pm ET, except public holidays. From within the United States and Canada, the numbers for web order help and customer service are 800-468-7386 and 800-662-3397 respectively. For other countries, the number is +1-212-731-1498.

THE MET Store FAQs

FAQ

THE MET Store Alternatives

The query about top 10 alternatives to store.metmuseum.org is not directly addressed in the provided sources. However, if you are looking for similar stores or shopping options near The Metropolitan Museum of Art in New York, here are some alternatives mentioned in the sources:

  1. The Shops & Restaurants at Hudson Yards
  2. La Boutique Resale
  3. Grand Bazaar NYC

For more specific alternatives in the collectibles or art-inspired items category, you might consider:

  1. Flower Knows (offers 5% off storewide)
  2. Foco (offers 10% off storewide)
  3. Belleek (offers 10% off storewide)
  4. Fangamer (offers 15% off storewide)

These alternatives provide a mix of general shopping options and specific stores offering discounts in the collectibles and art-inspired items category. However, for a comprehensive list of top 10 alternatives, additional research would be necessary.

FAQ

How To Open A THE MET Store Account?

To open an account on store.metmuseum.org, follow these steps:

  1. Visit the Membership page on the Met Store website.
  2. Choose a Membership level that suits your lifestyle. Options include Individual, Dual, Enthusiast, and Patron Program.
  3. Click on Join/Renew or Give as a gift.
  4. Enter the required information and complete the purchase.

After purchasing a Membership, you will receive a Member Card. This card provides various benefits, including discounts at The Met Store and free admission to the museum. It takes about 4-6 weeks for the Member Card to arrive.

If you received an eGift Certificate, create an account on The Met Store website to convert it into Store Credit. If the eGift Certificate has not yet been converted into Store Credit, contact store.support@metmuseum.org or call (212) 731-1498 to redeem.

Remember, Members can always visit and shop without their card. If you do not have your card for an upcoming visit, check in at the Membership Desk or any admissions desk with your ID number or name. Enjoy exploring the vast collection of The Met!

FAQ

What is the minimum order amount to qualify for free standard shipping at THE MET Store?

THE MET Store's minimum order amount to qualify for free standard shipping is $125 or more.
FAQ

What is THE MET Store's standard shipping rate for orders within the US?

For orders within the US (including Alaska, Hawaii, US territories, and APO/FPO addresses), THE MET Store's standard shipping rate is a flat rate of $12.95.
FAQ

How much is the flat rate for shipping to Canada?

The flat rate for shipping to Canada is $34.95.
FAQ

How much is the flat rate for orders outside of the US and Canada?

The flat rate for orders outside of the US and Canada is $54.95. For delivery outside the US and Canada, allow up to 15 business days (varies by location).
FAQ

What is THE MET Store's return policy?

If an item does not meet your expectations, you can return it within 90 days for an exchange or refund in the manner in which it was paid. Merchandise must be in saleable condition, and shipping and handling charges cannot be refunded. Memberships, donations, eGift Certificates, and Gift Cards are also nonrefundable.
FAQ

Where can I send my inquiries to THE MET Store?

You can send your inquiries to THE MET Store at customer.service@metmuseum.org via email.
FAQ

About Store.metmuseum.org Popular Products and Services?

The Met Store offers a wide range of products, publications, and gifts inspired by The Met collection, the Museum's unparalleled program of exhibitions, and 5,000 years of art from around the world. The store's offerings include jewelry, sculpture, prints, photographs, holiday cards, and more. New collections and exhibition-related products are launched each season. Every product is the result of careful research and expert execution by The Met staff of art historians, designers, and master artisans. Contemporary designers are engaged to source specialty products showcasing both traditional and cutting-edge techniques. Publications, including exhibition catalogues, collection catalogues, and guides, are perennial best sellers. The Met is one of the leading museum publishers in the world, and its award-winning books consistently lead the industry in scholarship, quality of production, and elegance of design. Every purchase supports The Met's collection, study, conservation, and presentation of 5,000 years of art. The Met Store is a destination for great gifts for art and museum lovers alike. You'll find meaningful gifts for any occasion, whether you're shopping for Christmas and holiday gifts, Valentine's Day presents, Mother's or Father's Day gifts, or anniversary and wedding gifts. Unique gifts for birthdays, religious gifts for Communions and christenings, and unique gifts for graduations are also available. The Met Store offers a gift guide to help you find the perfect gift. The guide includes special occasion gifts for art lovers, gifts for her, gifts for him, and gifts for kids. Best sellers include Monopoly: The Met Edition, Met Campus Champion® Sweatshirt, Louis C. Tiffany: Magnolias and Irises Oversize Puzzle, Klee Marble Pencil Set, Small Egyptian Cat Sculpture, and The Metropolitan Museum of Art: Masterpiece Paintings. The store also offers gift services such as gift wrap, free shipping on orders over $100, 90-day returns on most items, and a wishlist to save and share your favorite items. The Met Store is located at 1000 5th Ave, New York, NY, 10028 and is open from Monday to Friday, 09:00 - 17:00.

FAQ

Store.metmuseum.org Return Policy?

The Return Policy of the Met Store is as follows: If for any reason an item does not meet your expectations, it can be returned within 90 days for an exchange or refund in the manner in which it was paid. Only merchandise that is in saleable condition can be refunded or exchanged; shipping and handling charges cannot be refunded. Memberships, donations, eGift Certificates, and Gift Cards are nonrefundable. All Clearance merchandise is final sale and cannot be returned or exchanged. To return or exchange an item, fill out the form included with your order and use the return label provided on the back of the form to send your items to The Metropolitan Museum of Art | Retail Returns 1000 Fifth Avenue New York, NY 10028. Online customers should receive a confirmation email once a refund has been issued. Please allow one billing cycle from the time the returned item is received for the refund to appear on your credit card statement.

The Shipping Policy of the Met Store is as follows: They offer flat-rate shipping for each order within the US and Canada. Items shipped to any given address may be shipped in separate parcels on separate days, but you will only be charged once per address. A flat rate of $12.95 applies for all orders within the US (including Alaska, Hawaii, US territories, and APO/FPO addresses), and a flat rate of $39.95 applies for all orders to Canada. Shipping surcharges apply to certain oversized items. Shipping costs may also be influenced by the size and weight of the product and your location. Extra charges will be incurred for overweight or multiple carton shipments. Delivery times are as follows: Contiguous 48 states: 3–8 business days, Alaska, Hawaii, US territories, APO/FPO: 5–15 business days, Canada: 5–10 business days. Free standard shipping on orders of $100 or more is available now through 6/30/24. Available only to shipping addresses within the contiguous US. Offer does not apply to prior purchases, Membership purchases, or select items with surcharges.